TEMReports
Surface the golden nuggets in your TEM data with TEMReports Services
Convergence customers are using Convergence TEMExpert Analytics and Business Intelligence and CIMPL’s powerful Reporting and Dashboard capabilities to get deep insight in the TEM Management focus areas:
While these requirements are extensively supported by standard reports available, there is one certainty with Business Intelligence: each answer to a question raises 10 more questions that your managers and users want to see answered. And gradually building a custom library of Business Intelligence reports and analytics will increase the level of intelligence that becomes accessible as a standard deliverable each month and drive better performance and improve your ability to further reduce costs.
Also, your requirements may surpass standard reporting: you may want to measure your performance in visibility, control and optimization or monitor specific risks, or use your CDR data as a source of CRM intelligence or you require specific Business Intelligence KPI’s delivered each month to support your company-specific best practices management methods.
That is where our TEMReports services bring an answer for:
TEMReports Business Intelligence provides insight in your TEM environment. While the reporting and analysis capabilities provided by the CIMPL and Convergence software are extremely powerful and user-friendly, design and production of reports, dashboards, analysis and other Business Intelligence deliverables can be out-tasked to Convergence Business Intelligence specialists with deep TEM knowledge. This service allows you to support management and other users in your organization with custom business intelligence deliverables providing the timely information they need, specific for your organization to improve management of your telecom environment.
TEM Business Intelligence consulting and report configuration services support: Modern enterprises understand that using data to derive insight requires more than operational reporting and financial roll-ups. TEM Business Intelligence transforms your TEM data into insight, delivered at the point of need. Information is delivered on demand on the right-time, in formats that enable business managers to act in ways that maximize telecom expense reduction and optimize performance. With its strong Business Intelligence background, as the leading TEM provider in Europe providing TEM consulting, TEM systems integration and TEM application services, Convergence has unrivalled experience optimizing your telecom environment and TEM application investments and aligning them to your business requirements. Convergence’s TEM industry expertise, international capabilities, and global TEM experience can help you accelerate TEM implementation time, increase operational productivity, and execute faster on your expense reduction and telecom management objectives. Read more/less
Contact us for more information on TEMReports Professional Services
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