TEM Partner Profiles
Being a Flat World Company, our approach to serve a multinational market imposes specific challenges to staffing and execution of TEM projects.
The days of lump-sum outsourcing deals and blunt offshore labour arbitrage are long gone. The future is about disaggregating IT processes -- and then figuring who is best equipped to handle them and where they are located.
Already in 2005, Nandan Nilekani, CEO of the outsourcing firm Infosys and the man who inspired the phrase “The World is Flat,” was pushing the new mantra that could become just as universal: “Work will be done where it makes the most sense."
The New IT Supply Chain model is both refined and complex. Today, IT services companies take work, break it down into pieces, and perform each piece in the location that offers the best combination of skill, cost, quality and manageability. If, for example, a new TEM application requires frequent contact with managers in New York City, any of the emerging TEM providers would be a candidate to do it there. But if there are components of that work that requires development of new interfaces, that part can be done the other side of the world, where the skills are concentrated, or if an important part of telecom spend is from Spanish speaking countries, they’ll do it in Costa Rica or Spain.
This is the Flat World approach, IT is being disaggregated. Slice by slice, the whole model has changed and allows to serve customers better, faster, anywhere, anytime. Convergence is building its activities on the principles of being a Flat World company and staffs its projects with both Convergence staff and associates with the right skills and experience to execute TEM projects where and when needed.
This represents an opportunity for experienced technology specialists across Europe to join the Convergence TEM Business Partner network. The Convergence TEM Business Partner Network recruits Technology Expense Management Associates across Europe.
TEM Partner profiles are:
Use the Partner Application Form to submit your application.
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