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A new base for your enterprise

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TEM Service Types

Technology Expense Management software and managed service solutions manage a wide range of technologies including telecom, mobility, cloud services, the Internet of Things, M2M, Unified Communication and Collaboration and Data Network Communication Services. In addition, Technology Expense Management service types may include traditional IT and subscription based ICT services including hardware, software licenses and maintenance. Technology expense-management (TEM) is a service that is of ever-increasing importance to enterprise buyers because it touches on virtually all aspects of the technology lifecycle. Through a combination of software and best practices Technology Expense Management allows organizations to get a grip on their technology expenses, reduce costs, improve planning and obtain operational efficiencies.

Telecom Service Types

Telecommunications Expense Management Services help you gain more control of your fixed voice, mobile voice and data and data communications telecom expenses and inventory. TEM services allow you to manage telecom expenses across Telecom Service Types. Our Managed Services provide ease of use and focus on efficiency in management of your telecom environment and associated expenses, providing razor sharp visibility and control of your services. 

Technology Service Types

Industry analysts estimate that mobile services account for billions in overcharges annually paid due to incorrect rates or undetected billing errors, at the same time mobile services are the fastest growing of all telecom expenses.
Convergence delivers a high-impact solution to reduce the costs, mitigate risks, and tackle complexity associated with managing the mobile environment for any size organization.

International Capabilities

International and global companies have for a long time struggled with the need to manage their telecom inventory, contracts and invoices in a centralized way. Some forward thinking companies have at least centralized the contract management processes, while most have accepted the realities of heterogeneous markets and managed telecom in a distributed way, forfeiting the benefits of global visibility into their telecom expenses.


Technology Expense Management provides in solutions that increase visibility, improve management and streamline control of enterprise-wide costs for connectivity, mobility, hardware, software and cloud services.

In most organizations, finance, IT, and Telecom support teams simply do not have the time, resources or the necessary experience and tools to effectively manage monthly technology expenses on an ongoing basis.

"CIOs and other technology managers face turbulent times where both economic and accounting challenges will drive the need to control costs, either as part of a sustained cost-reduction effort or to act as responsible financial stewards for digitally-drive businesses."

TEM Market Analyst

Our Experience

Convergence Analytics has over 15 years of experience in Telecom Expense Management. We executed over 250 projects with over 100 customers and achived a 99% success rate.  From a strong IT background, we use proprietary and third party software to consistently provide efficiencies and savings with Managed Services and Professional Services. We are serving large national and global customers and work with US, South American and Asian partners to support their global customers with our international experience across EMEA countries.

Our Philosophy

We love to use technology to create value for our customers and bring simplicity where complexity reigns. We bring clarity, control, compliance, and cost savings across our customer’s global technology expenditures. We leverage decades of experience in Data Management and Business Intelligence to provide data integration and expense reporting and even shadow billing solutions to help our customers get a grip on technology expenses. But we go the extra mile and provide technology enabled solutions that produce actionable savings. In our Business Consulting solutions we often work on a contingency basis, which assures our customers of guaranteed exceptional ROI results from their TEM initiatives. Through best practices, spend visibility and automation, we keep the digital footprint under control and cost-effective.


Convergence Analytics Telecom Solutions

Telecom Expense Management (TEM)

Telecom Expense Management Solutions enable companies to better plan telecommunications spend, source optimum contracts, ensure that they buy services against those contracts. In addition Telecom Expense Management monitors user and vendor compliance, provide telecom bill audit and accuracy, and analyze overall spend for ongoing improvements.

Mobile Services Management (MMS/MDM)

We take care of your Mobile Services Management. Our services dramatically reduce the amount of time your organization spends managing mobile services and devices. In addition to lowering your mobile expenses this service also lowers your operational expenses in managing the mobility lifecycle from sourcing to procurrement to device management to helpdesk.

TEM Audit & Recovery

Identify and recover billing errors and overcharges for your technology and telecom services as well as unnecessary services and excess rates. The scope of an audit engagement depends upon customer requirements. At a minimum, it consists of a detailed validation through shadow billing of both fixed and mobile services, equipment charges, taxes and surcharges.

TEM Strategic Advisory Services

The Convergence Advisory Services Consulting solution helps organizations to achieve substantial savings from Technology Expense Management solutions and processes. Convergence experts help your team to optimize expenses incurred from communications services, cloud infrastructure and subscription-based technology services. Sourcing is a key part of the service portfolio..

Cloud Management (CEM)

Cloud Expense Management has become the next frontier in managing Technology Expenses. Shadow IT and decentralized, self-service cloud services easuliy get out of control. Teams are setting up their own cloud services, bypassing the IT department and  organizational budget controls, while putting sensitive data at risk of breach, causing compliance risks and already lead to huge cost inefficiencies in most organisations.

IT Asset & Cost Management

Organizations are under pressure to keep track of actual IT costs and the business value of IT investments. Visibility into the cost of services is challenging and control difficult as financial data is scattered across the organization. IT Asset and Cost Management keeps track of the financial costs. It provides insight into what is being spent, and where and why costs are being incurred through analytics and reporting. 

Internet of Things (IoT)

IoT represents a new challenge in Technology Expense Management. It helps in process optimization, better production planning and control, supply chain restructuring, efficient asset utilization, product quality improvement, faster service delivery and customer service satisfaction. While it brings cost efficiencies, organizations need to track these costs and their impact through integration in TEM programs.

Application Development

Convergence offers a comprehensive portfolio of resources for development. Whether you want to augment your in house IT staff with experienced developers, assign a development project or outsource to our outsourcing service in SouthEastern Europe, we provide a solution. Our experts will work with you to gather requirements and help to plan, design, develop and implement a custom application that fits your needs. 

Find out how Convergence Analytics solutions can help you

Learn how Convergence Analytics can help you in your Technology Expense Management journey and start saving.

Get in touch now.



CONVERGENCE ANALYTICS

Brussels, Belgium
Belgrado, Serbia

AGENCIES

Paris, France
Dusseldorf, Germany
Amsterdam, The Netherlands
Lissabon, Portugal
Madrid, Spain

WE HELP


CIO - Financial Managers
CPO - Procurement Managers
CTO - Technology Managers
Mobile Managers
Network Managers
Accounts Payable Managers


TECHNOLOGY SERVICES


- Telecom Expense Management

  • Historic Audits
  • Contract Negotiations
  • Telecom Procurement

- Mobility Management

  • Bring your own device

- Cloud Management Services

  • Cloud Cost Optimization
  • Cloud Billing
  • Cloud Analytics


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Case Studies

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WHY CONVERGENCE


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Tel: +32 (0)2 534 911 44
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