TEMCare Bill Payment Services
Organizations receive a wide variety of telecom bills each month from a number of different service providers. Especially for Multi-National and Global organizations, paying telecom bills may be a daunting task.
The number of invoices can be overwhelming and getting the invoices approved in time as they are reviewed by ICT and Procurement and Finance can be challenging.
Centrally managing payments from a service centre for different countries and business entities may not solve the problem as service centre managers will equally require clearance before bills can be paid.
And when it comes to international transactions, unreliable service from banks may cause additional delays in payments. This places a strain on suppliers, partners or local employees, impacting service or even damaging relationships.
Telecom bill payment may encounter a number of risks:
The TEMCare Bill Payment solution prevents these problems by carefully monitoring bills from each provider down to the transaction level and individual employee usage. Mistakes within your bills or services that aren't valuable anymore are detected in a timely manner. Alert systems notify when a bill is due or when the balance is running low.
Convergence delivers fast and reliable payments to 240 countries and in 50 currencies. You are in full control of the time the payment is sent and of the execution speed. All your payments are managed from the same modern and efficient web interface, giving you full control of operations and allowing authorization to a trusted third party to execute payments of your telecom bills.
TEMCare Bill Payment Services provide:
Contact us for more information on Bill Payment and other TEMCare services.
Manage your telecom purchases and source at the most competitive rates. Use our world-class RFP/RFQ method for optimal agreements, terms and commercial conditions.
Use structured workflows and authorizations for the commissioning and deploy-ment of telecom assets. Organize help desk operations for ordering, provisioning, support and repair.
Keep your telecom inventory up to date at all times. Use a scalable, flexible data repository of telecom assets and management of fixed, mobile, IoT, M2M and UCC services and mobile devices.
Streamline and the delivery of monthly telecom invoices for all services. Get invoices for all services normalized in a SBO - Standard bill output for easy processing, cost allocation and GL/AP integration.
Have your invoices validated automatically. Our service validates invoices against the inventory, contract, rate plans and detects billing errors for recovery through shadow billing in full detail.
Get cost allocation feeds for ready integration in your ERP system. Rebill as needed within your organization and and get insight by region, country, supplier, service, cost center and users.
Get management of telecom billing discrepancies. Detect contract compliance issues and billing errors for timely recovery. Disputes are submitted to the supplier and tracked till resolution.
Track call behavior and usage trends. Optimize services on an ongoing basis through optimization of plans and options. Ensure barrings management on unauthorized services.
Obtain monthly reports at all levels of your organization. Use dashboards for advanced business intelligence. Configure custom reports and dashboards for automated delivery.
Streamlines the payment process and improves payment tracking. Reduce transaction and currency conversion costs on international payments. Avoid late payment fees.