Organizations receive a wide variety of telecom bills each month from a number of different service providers. Especially for Multi-National and Global organizations, paying telecom bills may be a daunting task.

The number of invoices can be overwhelming and getting the invoices approved in time as they are reviewed by ICT and Procurement and Finance can be challenging.

Centrally managing payments from a service centre for different countries and business entities may not solve the problem as service centre managers will equally require clearance before bills can be paid.

And when it comes to international transactions, unreliable service from banks may cause additional delays in payments. This places a strain on suppliers, partners or local employees, impacting service or even damaging relationships.

Telecom bill payment may encounter a number of risks:

• Late payment resulting in late payment fees that may add up overtime.
• Disproportional time spent on handling invoices due to the complexity of telecom bills resulting in high handling costs.
• Difficulties in obtaining payment approvals due to lack of subject matter knowledge from business managers.
• Errors in payment amounts related to currency conversion.
• Payment of bills that should be short paid or blocked when billing issues are detected.
• High transaction cost for international payments.
• High transaction costs due to payment of many (small) bills instead of consolidated payments.
• Uncompetitive currency conversion rates when executing international payments.

The TEMCare Bill Payment solution prevents these problems by carefully monitoring bills from each provider down to the transaction level and individual employee usage. Mistakes within your bills or services that aren't valuable anymore are detected in a timely manner. Alert systems notify when a bill is due or when the balance is running low.

Convergence delivers fast and reliable payments to 240 countries and in 50 currencies. You are in full control of the time the payment is sent and of the execution speed. All your payments are managed from the same modern and efficient web interface, giving you full control of operations and allowing authorization to a trusted third party to execute payments of your telecom bills.

TEMCare Bill Payment Services provide:

• Validation of Bills for accuracy.
• Reduce operating costs associated with payments.
• Avoid late payment fees.
• Simplify complex payments and reporting.
• Free your team for other responsibilities.
• Improve payment communications.
• Strengthen financial controls.
• Simplify paying in multiple currencies.
• Improve transparency into payment status and reconciliations.
• Reduce payment transaction costs.

Contact us for more information on Bill Payment and other TEMCare services.