TEMCare Invoice Management

With a consolidated view of all fixed, mobile, M2M, IoT, UCC and data communications services billing, organizations gain the benefits of operational flexibility and process efficiencies that free them to focus on core competencies.

Outsource the Processing and Normalization of all your Telecom Invoices

Invoice Management for TEMs and Service providers.

While our invoice processing is an integral part of our TEMCARE Managed Service, it also serves business partners such as TEM firms including US,  South America and  Asia who often lack the experience with EMEA service providers. For TEMs and service providers we provide translation, consolidation and management of telecom carrier invoices. Our back-office capabilities include conversion of their enterprise customers’ telecom invoices. Such invoices may come in a variety of electronic formats; xls(x-, csv, txt, pdf, edi  and other. We convert invoices in an easy-to-understand, easy-to-analyze consolidated SBO - Standard Bill Output format that frees them of the development and support of multiple invoice readers. 

Our invoice conversion readers exceed well over 200 formats from EMEA and international service providers.

Receive all your telecom invoices
in a standard electronic format

It’s no surprise that more than 50 percent of large organizations don’t know their exact communications spend. Monthly Fixed Voice, Mobile Voice and Data, IoT, M2M and Unified Communications and Collaboration and Data Communications invoices are detailed, complex and, for some global companies, have hundreds of pages in length.

Manual processing of telecom invoices has become virtually impossible for many organizations, with the average mid-market enterprise receiving more than 300 invoices per month. The intricacies of ever-changing inventory, hundreds or thousands of tariff plans, and complex terms and conditions result in invoices that are “rubber stamped,” or incur penalties due to late payment. With analysts estimating that 7%-12% of all communications invoices are in error, clearly businesses are leaving money on the table.

Organizations of any size can leverage the strength of TEMCare to effectively administer and support every aspect of their carrier billing, from receipt and loading of invoices into TMP – Telecom Management Platform to the auditing of invoices and allocation of costs, to the approval, payment, and tracking of operator billing. Vast amount of paper bills are eliminated and billing turnaround cycles and late fees are reduced. TEMCare ensures closed-loop bill tracking and provides clients with visibility through each and every processing stage, including credit and dispute management.

With a consolidated view of all  Fixed Voice, Mobile Voice and Data, IoT, M2M and Unified Communications billing, organizations gain the benefits of operational flexibility and process efficiencies that free them to focus on core competencies.

TEMCare Invoice Management capabilities include:
  • Invoice acquisition
  • Invoice loading
  • Invoice normalization
  • Invoice monitoring
  • Invoice allocations
  • Invoice approvals
  • Integrate to AP and GL systems
  • Cost Allocations
  • Invoice Payment Configuration

Invoice processing is an integrated part of TEMCare Managed Services. During the process we normalize invoices from all your operators in an SBO - Standard Bill Format. The SBO feeds the Business Intelligence and Operational Management of TEMCare, but is also put at your disposal for direct import in your own ERP or Business Intelligence systems.

Contact us for more information on Invoice Management and other TEMCare services.


Telecom Expense Management TEMCare Managed/BPO Services

Sourcing Management

Manage your telecom purchases and source at the most competitive rates. Use our world-class RFP/RFQ method for optimal agreements, terms and commercial conditions.

Ordering & Provisioning

Use structured workflows and authorizations for the commissioning and deploy-ment of telecom assets. Organize help desk operations for ordering, provisioning, support and repair.

Inventory Management

Keep your telecom inventory up to date at all times. Use a scalable, flexible data repository of telecom assets and management of fixed, mobile, IoT, M2M and UCC services and mobile devices.

Invoice Management

Streamline and the delivery of monthly telecom invoices for all services. Get invoices for all services normalized in a SBO - Standard bill output for easy processing, cost allocation and GL/AP integration.

Assurance Management

Have your invoices validated automatically. Our service validates invoices against the inventory, contract, rate plans and detects billing errors for recovery through shadow billing in full detail.

Rebilling & Allocations

Get cost allocation feeds for ready integration in your ERP system. Rebill as needed within your organization and and get insight by region, country, supplier, service, cost center and users.

Dispute Management

Get management of telecom billing discrepancies. Detect contract compliance issues and billing errors for timely recovery. Disputes are submitted to the supplier and tracked till resolution.

Usage Management

Track call behavior and usage trends. Optimize services on an ongoing basis through optimization of plans and options. Ensure barrings management on unauthorized services. 

Reporting & BI

Obtain monthly reports at all levels of your organization. Use dashboards for advanced business intelligence. Configure custom reports and dashboards for automated delivery.

Bill Payment

Streamlines the payment process and improves payment tracking. Reduce transaction and currency conversion costs on international payments. Avoid late payment fees. 



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