TEMCare Rebilling & Allocations

Provides in the services to monitor and control usage and infrastructure costs, produces exports, interfaces and reports for cost-allocation purposes. 

TEMCare Rebilling and Allocations services automate cumbersome tasks.

Automate cost allocation and chargeback
to assure accountability.

TEMCare service Rebilling and Allocations manage the process of call rebilling and charge-backs as well as service cost allocations for Fixed Voice, Mobile Voice and Data, IoT, M2M, UCC and Data Communications services and provides customers with granular control of communications expenses for all telecom service types.

TEMCare Call Rebilling and Allocations provides in the services to monitor and control usage and infrastructure costs, and produce data exports, interfaces and reports for charge-back and cost-allocation purposes.

  • Easily allocate telecom costs internally or externally
  • Track usage costs by profit and expense centers
  • Chargeback or allocate third party invoices (e.g. cell phones, pagers and calling cards) to the appropriate divisions and departments
  • Bill clients and projects for charges incurred on their behalf

Usage and infrastructure costs available from the TEM applications for rebilling and allocation purposes include:

  • IP telephony costs
  • Private line
  • Mobile usage
  • Wireless usage, device, plan, contract term
  • Conferencing
  • VOIP call detail
  • Calling Cards
  • Cable or DSL Internet connection at employees home
  • PBX
  • Local phone or fax line at employees home
  • Centrex
  • Equipment
  • Call cards
  • RAS usage
  • Service order activity

TEMCare Call Rebilling and Allocations allows automating the information distribution process. The process may include production of rebilling and cost allocation files from the operational TEM environment or cost accounting, management and exception reporting as well as trending, budgeting, and analysis information can be sourced from the business intelligence environment.

Contact us for more information on Rebilling and Allocations services and other TEMCare services


Telecom Expense Management TEMCare Managed/BPO Services

Sourcing Management

Manage your telecom purchases and source at the most competitive rates. Use our world-class RFP/RFQ method for optimal agreements, terms and commercial conditions.

Ordering & Provisioning

Use structured workflows and authorizations for the commissioning and deploy-ment of telecom assets. Organize help desk operations for ordering, provisioning, support and repair.

Inventory Management

Keep your telecom inventory up to date at all times. Use a scalable, flexible data repository of telecom assets and management of fixed, mobile, IoT, M2M and UCC services and mobile devices.

Invoice Management

Streamline and the delivery of monthly telecom invoices for all services. Get invoices for all services normalized in a SBO - Standard bill output for easy processing, cost allocation and GL/AP integration.

Assurance Management

Have your invoices validated automatically. Our service validates invoices against the inventory, contract, rate plans and detects billing errors for recovery through shadow billing in full detail.

Rebilling & Allocations

Get cost allocation feeds for ready integration in your ERP system. Rebill as needed within your organization and and get insight by region, country, supplier, service, cost center and users.

Dispute Management

Get management of telecom billing discrepancies. Detect contract compliance issues and billing errors for timely recovery. Disputes are submitted to the supplier and tracked till resolution.

Usage Management

Track call behavior and usage trends. Optimize services on an ongoing basis through optimization of plans and options. Ensure barrings management on unauthorized services. 

Reporting & BI

Obtain monthly reports at all levels of your organization. Use dashboards for advanced business intelligence. Configure custom reports and dashboards for automated delivery.

Bill Payment

Streamlines the payment process and improves payment tracking. Reduce transaction and currency conversion costs on international payments. Avoid late payment fees. 



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