TEMCare Usage Management
Reducing IT & Telecom costs is an ongoing process that requires keen attention to usage trends in order to uncover potential savings opportunities. Our Managed Services team will provide guidance and help uncover potential savings so you don’t unknowingly pay extra charges. Our analysts evaluate client reports to identify potential service usage reductions and present ongoing savings opportunities.
Thanks to Convergence TEMOptimizer software, optimizations are easily detected as user behaviour changes. Optimizations may result in plan and option, service use recommendations or technology recommendations.
Initial savings discovery: Upon implementation of TEMCare, an initial investigation is conducted to identify potential savings.
On-going savings opportunities: We proactively investigate usage trends and behaviours on an on-going basis to identify savings opportunities, and present monthly recommendations.
Advantages of usage Management:
Contact us for more information on Usage Management and other TEMCare services.
Manage your telecom purchases and source at the most competitive rates. Use our world-class RFP/RFQ method for optimal agreements, terms and commercial conditions.
Use structured workflows and authorizations for the commissioning and deploy-ment of telecom assets. Organize help desk operations for ordering, provisioning, support and repair.
Keep your telecom inventory up to date at all times. Use a scalable, flexible data repository of telecom assets and management of fixed, mobile, IoT, M2M and UCC services and mobile devices.
Streamline and the delivery of monthly telecom invoices for all services. Get invoices for all services normalized in a SBO - Standard bill output for easy processing, cost allocation and GL/AP integration.
Have your invoices validated automatically. Our service validates invoices against the inventory, contract, rate plans and detects billing errors for recovery through shadow billing in full detail.
Get cost allocation feeds for ready integration in your ERP system. Rebill as needed within your organization and and get insight by region, country, supplier, service, cost center and users.
Get management of telecom billing discrepancies. Detect contract compliance issues and billing errors for timely recovery. Disputes are submitted to the supplier and tracked till resolution.
Track call behavior and usage trends. Optimize services on an ongoing basis through optimization of plans and options. Ensure barrings management on unauthorized services.
Obtain monthly reports at all levels of your organization. Use dashboards for advanced business intelligence. Configure custom reports and dashboards for automated delivery.
Streamlines the payment process and improves payment tracking. Reduce transaction and currency conversion costs on international payments. Avoid late payment fees.