TEMCare Usage Management

Analyzes call behavior, optimizes service contracts, tracks consumption of telecom assets, reallocates plans and options for lowest cost, manages barrings for unauthorized services.

With TEMCare Usage Management rest assured costs remain under control as usage changes.

Get initial and ongoing savings
with automated usage management.

Reducing IT & Telecom costs is an ongoing process that requires keen attention to usage trends in order to uncover potential savings opportunities. Our Managed Services team will provide guidance and help uncover potential savings so you don’t unknowingly pay extra charges. Our analysts evaluate client reports to identify potential service usage reductions and present ongoing savings opportunities.

Thanks to Convergence TEMOptimizer software, optimizations are easily detected as user behaviour changes. Optimizations may result in plan and option, service use recommendations or technology recommendations.  

Initial savings discovery: Upon implementation of TEMCare, an initial investigation is conducted to identify potential savings.

On-going savings opportunities: We proactively investigate usage trends and behaviours on an on-going basis to identify savings opportunities, and present monthly recommendations.

Advantages of usage Management:

  • Presentation of ongoing savings opportunities, in addition to initial analysis.
  • Realize immediate savings by focusing on the right areas to improve.
  • Accurate processing of invoices that provide clarity of the overall spend.
  • Easily identify zero usage services and take action.
  • Identification of underused services that allow for a service downgrade.
  • Identification of unnecessary out of plan costs that can be included in a bundle.
  • Cost/benefit analysis is presented prior to implementation of changes.
  • Identify high-cost users and assist in altering usage behavior.
  • Optimize services by usage pattern.

Contact us for more information on Usage Management and other TEMCare services.


Telecom Expense Management TEMCare Managed/BPO Services

Sourcing Management

Manage your telecom purchases and source at the most competitive rates. Use our world-class RFP/RFQ method for optimal agreements, terms and commercial conditions.

Ordering & Provisioning

Use structured workflows and authorizations for the commissioning and deploy-ment of telecom assets. Organize help desk operations for ordering, provisioning, support and repair.

Inventory Management

Keep your telecom inventory up to date at all times. Use a scalable, flexible data repository of telecom assets and management of fixed, mobile, IoT, M2M and UCC services and mobile devices.

Invoice Management

Streamline and the delivery of monthly telecom invoices for all services. Get invoices for all services normalized in a SBO - Standard bill output for easy processing, cost allocation and GL/AP integration.

Assurance Management

Have your invoices validated automatically. Our service validates invoices against the inventory, contract, rate plans and detects billing errors for recovery through shadow billing in full detail.

Rebilling & Allocations

Get cost allocation feeds for ready integration in your ERP system. Rebill as needed within your organization and and get insight by region, country, supplier, service, cost center and users.

Dispute Management

Get management of telecom billing discrepancies. Detect contract compliance issues and billing errors for timely recovery. Disputes are submitted to the supplier and tracked till resolution.

Usage Management

Track call behavior and usage trends. Optimize services on an ongoing basis through optimization of plans and options. Ensure barrings management on unauthorized services. 

Reporting & BI

Obtain monthly reports at all levels of your organization. Use dashboards for advanced business intelligence. Configure custom reports and dashboards for automated delivery.

Bill Payment

Streamlines the payment process and improves payment tracking. Reduce transaction and currency conversion costs on international payments. Avoid late payment fees. 



Click here and learn more about our services >>



CONVERGENCE ANALYTICS

Brussels, Belgium
Belgrado, Serbia

AGENCIES

Paris, France
Dusseldorf, Germany
Amsterdam, The Netherlands
Lissabon, Portugal
Madrid, Spain

WE HELP


CIO - Financial Managers
CPO - Procurement Managers
CTO - Technology Managers
Mobile Managers
Network Managers
Accounts Payable Managers


TECHNOLOGY SERVICES


- Telecom Expense Management

  • Historic Audits
  • Contract Negotiations
  • Telecom Procurement

- Mobility Management

  • Bring your own device

- Cloud Management Services

  • Cloud Cost Optimization
  • Cloud Billing
  • Cloud Analytics


CUSTOMERS


Healthcare
Manufacturing
Media
Services
Case Studies

WORK WITH US


Careers
Partners

WHY CONVERGENCE


About Us
- Services
- Technology

CONTACT US


EMEA
Belgium:
Tel: +32 (0)2 534 911 44
GSM: +32 (0)475 23 43 04

CEE
Serbia:
Tel: +381 (0)11 441 45 00
GSM: +381 (0)62 475233

 


MAIL US

Send Us a Message


© 2019 Convergence Analytics, All Rights Reserved