TEMRFx

Apply our World Class RFx process to get optimal proposals

RFx Development, Evaluation and Management

RFx based Strategic Sourcing of Technology Services

Strategic Sourcing of Telecom services – RFx Development

The creating and management of a RFx i.e. a Request for Proposal (RFP) or Request for Information (RFI) or Request for Quotation (RFQ) for new telecommunications equipment and services is a challenging and time consuming undertaking.

Determining functional requirements, technical specifications, potential vendors, contract terms, and negotiations require an experienced team of Telecommunications consultants.

Experience in Telecom Strategic Sourcing matters

The professionals at Convergence have extensive experience in planning, developing, issuing, and executing complex RFxs for Telecommunications equipment and services, including online and reverse auctions.

Convergence consultants average more than 20 years of experience in Telecommunications both at the customer and provider side and enable cost effective solutions for your Telecommunications strategic sourcing.

In Convergence’s Strategic Sourcing RFx Process, Telecom Consultants are actively engaged with every step of the RFx processes. The Convergence RFx Development includes:

  • Detailed needs assessment
  • Frame of legal, juridical, financial requirements and procedures
  • Development of the acceptance and exclusion criteria for vendors
  • Development of a detail project plan and timetable
  • Development of inventory of required services and products
  • Determining functional requirements
  • Developing technical specifications
  • Gathering information on potential vendors
  • Developing contract terms and conditions
  • Detailed edition of the RFx document
  • Recommendation and alignment with Senior Management
  • Organization of a pre-bidders conference
  • Issuing the RFx and follow up that an acceptable number of bidders will reply
  • Structured replies and answers to questions from vendors
  • Review and evaluation of oral and written responses
  • Development of a weighted scoring mechanism
  • Development of evaluation and recommendation process
  • Regular project milestone and status reports

 

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The intelligent approach to RFx projects

While RFx projects are essential for government and public authorities and may be very useful for strategic sourcing for other types of businesses, they may limit the number of options and negotiation options.

Convergence typically will benchmark and apply a facts and figures analysis during the preparation phase of any RFx project, thus assuring that the baseline is well documented in the RFx and out of range bids are avoided.

Convergence’s customer remains always in control and approves each step of the process.  We provide our customers with sound analysis to allow for decision making based on facts and figures.

Our methodology ensures that the recommended vendor meets requirements and budget, business drivers and technical needs.

Strategic Sourcing of Telecom services – RFx Evaluation

Evaluating an RFx i.e. a Request for Proposal (RFP) or Request for Information (RFI) or Request for Quotation (RFQ) for new telecommunications equipment and services is an even more time- and resource intensive task than developing the RFx. Receiving, analyzing, scoring, weighing and deciding objectively which bids should make it to the short list and finally making the selection is a science by itself.

Telecom Strategic Sourcing requires the right set of skills.

The professionals at Convergence have extensive experience in evaluating complex RFPs for Telecommunications equipment and services.

Convergence consultants average more than 20 years of experience in Telecommunications both at the customer and provider side and enable cost effective solutions for your Telecommunications strategic sourcing.

RFx Evaluation Process

Convergence Strategic Sourcing Telecom Consultants are actively engaged with every step of the RFx evaluation, whether developed by Convergence or the result of an RFx project executed by the customer.

The Convergence RFx Evaluation includes: 

  • Receipt and inventory of bids
  • Presence at the (public) opening session of bids
  • Compliance control with legal, juridical, financial requirements and procedures
  • Control of conformity with acceptance and exclusion criteria of vendors
  • Deep financial analysis of the bids received
  • Thorough technical analysis of equipment and services offered
  • Functional requirements control
  • Organization of demos with shortlisted vendors
  • Reference checks and visits for shortlisted vendors
  • Compliance control with contract terms and conditions
  • Reporting and alignment with Senior Management
  • Organization of a contract negotiation
  • Production of additional information requests
  • Review and evaluation of oral and written responses
  • Scoring and weighing of received bids
  • Regular project milestone and status reports
  • Contract editing and recommendations 

Evaluation of Telecom RFx projects with professional acumen

RFx projects are heavy administrative work and require professional experience in contract negotiation, contract edition and procurement.

Convergence uses a well developed method to assist customers with the evaluation of RFx bids.

Our method is based on a facts and figures based objective analysis, and assures that even non-financial dimensions of the bid are turned into numbers for straightforward scoring to assure that financial and non-financial requirements are proportionally weighed.

Convergence’s customer remains always in control and approves each step of the process.  We provide our customers with sound analysis to assure that final decision making based on facts and figures. Our methodology ensures that the selected vendor meets requirements and budget, business drivers and technical needs.

 

Contact us for more information on Convergence’s RFx services.


Telecom Expense Management Solutions

TEM Auditing Solutions

Auditing their telecom expenses is for many of our customers the first step to test the business case and many benefits brought by  Telecom Expense Management. A logical step because -according to analysts- over 50 % of the telecom invoices customers receive from operators contains billing errors. These errors lead to 3 % to up to 8% of annual telecom expenses in inflated charges. In some cases Convergence has recovered over 20% of annual telecom service costs.

TEM Inventory Foundation

An accurate inventory allows to execute a TEM program efficiently, providing easy reporting and analysis of inventory related information and producing maximum savings.The foundation of a telecom expense management (TEM) program is an accurate telecommunications service inventory. The telecom inventory is the reference base for telecom management activities such as tracking moves, adds and changes, operator spending levels and network optimization.

TEM Strategic Sourcing

Convergence’s Telecom Strategic Sourcing services combine advanced e-sourcing software solutions with deep telecom domain expertise, extended market intelligence, and a proven telecom strategic sourcing process that substantially reduce your telecom services expenses and produce exceptional return on investment for your organization’s communications services. Leverage Convergence's Sourcing Experience to get outstanding results from your sourcing initiatives.

TEM RFx

Convergence’s RFx method is based on a facts and figures based objective analysis, and assures that even non-financial dimensions of the bid are turned into numbers for straightforward scoring. The professionals at Convergence have extensive experience in planning, developing, issuing, and executing complex RFxs for Telecommunications equipment and services, including online and reverse auctions. Convergence consultants average more than 20 years of experience.

TEM BPO

Convergence provides TEM Business Process Outsourcing services through Convergence’s TEMCare Managed Services. TEM Business Process Out-tasking services are available for organizations that acquire a TEM solution to operate with internal resources or hosted by Convergence. Even then, the customer may want to assign operational and TEM business consulting services to Convergence. Such TEM Business Process Out-tasking services are covered by Convergence’s TEMOperations services.

TEMPolicy

After validation and optimization, the next important contributing factor to the gains Telecom Expense Management can bring is ATM - Active Telecom Management, where validation and optimization becomes an ongoing process and cost consciousness and employee awareness also help reducing overall costs through delivery of monthly reports and business intelligence. Active Telecom Management has the potential to further reduce your telecom expenses by 15% to over 25%.

TEMResourcing

With TEM supporting and transforming critical business processes to reduce costs and improve telecom management processes, ensuring that the TEM applications are managed effectively and continually is critical. With TEM requiring both technical and business knowledge, skilled TEM professionals who can deliver quality services to the organization and its management with minimal training are hard to find. TEMResourcing provides you with such skilled professionals either remotely working or on site.

TEM Reports

TEMReports Business Intelligence provides insight in your TEM environment. While the reporting and analysis capabilities provided by our TEM software are extremely powerful and user-friendly, design and production of reports, dashboards, analysis and other Business Intelligence deliverables can be out-tasked to Convergence specialists with deep TEM knowledge. This service allows you to support management and other users in your organization with custom business intelligence. 


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