One of the many challenges that organizations face when it comes to ICT talent is the constant struggle to retain and train application experts with appropriate skills when and where they are needed.

With TEM supporting and transforming critical business processes to reduce costs and improve telecom management processes, ensuring that the TEM applications are managed effectively and continually is critical. With TEM being still a young market, skilled TEM professionals who can deliver quality services to the organization and its management with minimal training are hard to find. While some organizations are comfortable having Convergence manage part of, or their entire TEM application environment with TEMOperations or completely outsourcing it with TEMCare, others seek to augment their in-house skills with external talent who can work under their direction and guidance. Many organizations today seek both the flexibility to obtain resources when and where needed and the ability to be properly staffed for TEM operations or projects that require specialized skills that don’t exist or can’t be leveraged internally.

TEMResourcing can help you achieve a number of TEM business goals including timely execution of your TEM operational processes, faster expense reductions, skilled process and change management, and avoiding the cost and time required for internal TEM training and TEM skill development.

Convergence TEMResourcing services provide skilled personnel to work under your direction to help you develop, maintain, manage and support your TEM initiative. Our skilled TEM professionals can help you manage fluctuating skill needs, skills gaps and changing staffing needs to meet your aggressive project timelines. Convergence TEM resources work with you on-site or remote, and are certified in the key technologies Convergence supports and/or experienced TEM consultants.

TEMResourcing

TEMResourcing provides in a solution for customers who have a need for temporary or permanent outside staff to manage their telecom environment.  Resources are provided by Convergence to manage your Fixed Voice, Mobile Voice and Data and Data Communications environment. Staff can be deployed on-site or work remotely supervised by the customer or Convergence.  Resourcing services are also a solution during temporary or long term unavailability of internal TEM resources.

Our Resourcing services include:

• Contract resourcing - Consultants for short or long-tem TEM positions with defined durations.
• Technical resourcing – Technical consultants to run your TEM operations on-demand or scheduled for a number of days/hours each month.
• Expert resourcing – Business Consultants experienced in high impact assignments such as audits, expense optimizations, TEM project and program management
• Contract-to-hire resourcing - Consultants recruited for defined contract periods with the expectation of conversion to permanent opportunities.
• Permanent placement resourcing - Candidates recruited for full-time direct placement within your organization.

 Convergence is accustomed to meeting compliance standards, working in remote locations, on short time frames, and recruits specialized and high-level TEM professionals. We qualify every requirement to ensure that we accurately fulfil your needs.

Contact us for more information on TEMResourcing Professional Services.