WE SUPPORT YOUR TECHNOLOGY EXPENSE MANAGEMENT PROGRAM AND TECHNOLOGY MANAGEMENT PROCESSES

We operate as an extension of your teams. Whether you need support for your Techchnology Expense Management program or your Managed Mobility Services or Network Management, we are only a phone call away.  

Peace of mind in knowing support for your Technology Expense Management Software or service or your Mobility Management is readily available.

Convergence's Technology and Telecom Expense Management solution is mission critical for your cost management and IT teams to generate savings and support operations with every minute of use. A responsive, friendly, and professional team is available on call with HelpDesk services. 

Convergence support is designed to enable customer success. Whether you need technical support on Convergence 's SaaS based or on-premise applications, operational support when using TEM software or help and advice on your cost saving initiatives, we are only a phone call away. Software Support Services provide in general technical support and break/fix services. Mobility Support Services are designed to assit in your operations. Bu we go the extra mile. Custom Support Services are available to align support services with specific customer requirements. Custom support packages can be ordered to support your technical teams, operational teams or Technology and Telecom Expense Management program and project managers to assure knowledge is ready available whenever deemed necessary. 

Mobility Support Services

Based on CIMPL Software and Convergence proprietary and third party software, Convergence provides a comprehensive service for all TEM mobility management functions, including ordering and provisioning, service change requests, device replacements, approval and management processes as well as MDM mobility support functions, including application and security administration, policy management, remote and optional on-site mobility server support.
With Convergence Managed Mobility Services management of your mobile phones results in lower internal administrative costs, expedite mobile support and trouble ticket resolution, raise accountability standards for users and locations, and lower your overall costs.

Software Support Services

Convergence Software Support Services are generally technical support or break/fix services that are delivered for specific Technology Expense Management software products deployed on-site or administrator and key user support for Web based applications. Our software support services include remote troubleshooting capabilities, installation assistance and basic usability assistance. Remote troubleshooting is delivered via email, telephone and online. 
Software support services include new product installation services, installation of product updates, migrations for major releases of software, and other types of proactive or reactive on-site services, and support for custom application or infrastructure software.
Software Support Services are available by subscription for customers who have a maintenance agreement in place for supported software as well as on a call-off basis under a support bundle.


Wireless

Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenea ligula eget dolor.

Simple & Functional

Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenea ligula eget dolor.

Everywhere

Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenea ligula eget dolor.


Find out how Convergence Analytics solutions can help you

Learn how Convergence Analytics can help you in your Technology Expense Management journey and start saving.

Get in touch now.



CONVERGENCE ANALYTICS

Brussels, Belgium
Belgrado, Serbia

AGENCIES

Paris, France
Dusseldorf, Germany
Amsterdam, The Netherlands
Lissabon, Portugal
Madrid, Spain

WE HELP


CIO - Financial Managers
CPO - Procurement Managers
CTO - Technology Managers
Mobile Managers
Network Managers
Accounts Payable Managers


TECHNOLOGY SERVICES


- Telecom Expense Management

  • Historic Audits
  • Contract Negotiations
  • Telecom Procurement

- Mobility Management

  • Bring your own device

- Cloud Management Services

  • Cloud Cost Optimization
  • Cloud Billing
  • Cloud Analytics


CUSTOMERS


Healthcare
Manufacturing
Media
Services
Case Studies

WORK WITH US


Careers
Partners

WHY CONVERGENCE


About Us
- Services
- Technology

CONTACT US


EMEA
Belgium:
Tel: +32 (0)2 534 911 44
GSM: +32 (0)475 23 43 04

CEE
Serbia:
Tel: +381 (0)11 441 45 00
GSM: +381 (0)62 475233

 


MAIL US

Send Us a Message


© 2019 Convergence Analytics, All Rights Reserved