Telecom Expense Management implies the rigorous application of the TEM concept and the processes that come with it.
The broadening functional footprint of TEM brings the use of existing applications that have become increasingly feature-rich with it as well as the addition of new applications such as Mobile Device Management and integration and interaction needs with other applications in the organization, including office productivity software.
A TEM initiative also brings a lot of people inside and outside the organisation together working on various aspects in various stages of the Technology Service Lifecycle Management (TSLM).
People, processes and tools require an integrated, productive user experience to allow execution of cost saving initiatives within the shortest possible time and to provide the TEM extended team members with productivity enhancing benefits in a collaborative environment.
That’s why Convergence provides the industry’s first Technology Expense Management Portal – TEMPOR which provides a sub-portal to each of our customers, supporting from two to hundreds of users per sub-portal, bringing you all the necessary services and software to execute your Technology Expense Management strategies.
TEMPOR
TEMPOR integrates powerful Telecom Expense Management applications including the CIMPL Telecom Management Platform, the BillIntelligence electronic invoice processing software, TEMExpert Analytic Solution and collaboration, information and management tools, allowing you to use the internet or your corporate or third party intranet to centrally support and manage local, regional or even world-wide TEM initiatives.
With Convergence’s highly focused TEM applications, organizations can bring decision making to the departmental and individual level and share insight and business processes with customers, suppliers, employees and partners, providing them with the critical information they need for business analysis and improvement, thus supporting TEM.
TEMPOR Enterprise Portal for Large and Global Organizations
The core TEM applications provided through the TEMPOR Enterprise Portal include CIMPL, BillIntelligence and TEMExpert, which together are the core components of the Convergence TMP – Technology Management Platform.
Convergence TMP – Technology Management Platform provides a technology foundation that allows large and Global organizations to minimize their voice, data, and mobile telecommunications expenses and UCaaS, laaS, PaaS, storage, loT and other IT assets while optimizing the management of their technology and telecommunications resources. Specifically, TMP delivers the ability to manage, track, audit, analyze, optimize and plan the technology and communication environment across the entire organization providing every layer of the organization access to a complete range of integrated TEM processes.
TEMPOR Portal for MidMarket and Corporate organizations
The core TEM applications provided through TEMPOR include BillIntelligence and TEMExpert, which together are the core components of the Convergence TAP – Telecom Analytics Platform.
Convergence TAP – Telecom Analytics Platform provides a technology foundation that allows MidMarket and Corporate size organizations to minimize their voice, data, and wireless telecommunications expenses while optimizing the management of their telecommunications resources. Specifically, TAP delivers the ability to audit, analyse and optimize the communication environment across the entire organisation providing users access to invoices, analytics, reports, alerts, dashboards and advanced Business Intelligence.
Beyond the core applications TEMPOR and TEMPOR Enterprise provide extensive portal functions such as a secure enterprise portal environment, Sharepoint Integration, dynamic web publishing, collaborative and social networking features and mashups and other productivity-enhancing functions that allow to customize the TEM work environment to the preferences of any size business to maximize productivity and savings.
The TEMPOR Portal is provided in an outsourced service model and brings the highest level of automation to your Total Telecom Expense Management processes. Electronic messaging and information distribution of Dashboards, Reports, Analytics, Data and Web Service Integration, together with the collaboration functions bring an unseen level of efficiency to the telecom management activities, enabling real Active Telecom Management.
Contact us to learn more about TEMPOR – Technology Expense Management Portal.
Today’s world economy accelerates Technology and Telecom Expense Management (TEM) adoption. TEM’s capabilities have in recent years expanded far beyond just checking telecom invoices for errors that are inevitably found in telecom bills. Technology Expense Management software covers management of Internal IT, IT Assets, networking, storage, Private, Public and Hybrid Cloud services and 'everything-as-a-service' or 'XaaS', with traditional Telecom Expense Management covering Mobile Voice and Mobile Data, Fixed Voice, VoIP, SIP, Conferencing, UCC and Data Network Communication Services.
TEM Technologies includes typically a web accessible platform supporting procure to pay processes, bill integration and business intelligence. In addition, auditing ad optimization software is used in the back-end for automated validation, rate plan simulations and optimization.
Life cycle management capabilities may be included in a solution as well as integration with Mobile Device Management (MDM)), asset tracking for IoT, UCC and IT assets. Further areas are UEM/EMM and ITSM integration, and more recently SaaS license tracking and optimization are added to the technology footprint.
Convergence Analytics develops advanced Data Warehouse and Business Intelligence solutions for the Technology and Telecom Expense Management market. Convergence Analytics data integration software is used to solve the bill processing challenges for the TEM industry. Its Billing and Business Intelligence solutions are used in the for TEM Analytics and Technology Supplier Billing and Reporting systems.
Convergence Analytics develops advanced software for Telecom Operators:
XORD provides in a billing solution for custom billing.
VENTURA provides in a revenue forecasting application allowing to simulate contract revenue.
CIPHER is a plan optimization software for initial and ongoing mobile services plan optimization.
ACIES takes invoice reporting and analytics to the next level.
The TEMPOR Technoilogy Expense Management portal powers Convergence's managed services. TEMPOR provides in an Enterprise grade portal environment, providing access to the Convergence and CIMPL TEM software and productivity applications. Collaboration features include web publishing, content management, collaboration and social networking.
CIMPL: The Expert Software Help That You Need To Manage Technology, Cloud, IoT, Telecom and Mobility. Cimpl tracks usage and cost, automates procurement processes and day 2 activities for mobile, wireline, M2M, IoT, cloud and IT.
Cimpl empowers employees, through its self-service portal, enhanced reporting capabilities, integrations and intuitive dashboards, to control the costs and usage of the technology in use.
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