TMP - Technology Management Platform

A holistic environment to execute your TEM Strategies

TMP allows to implement and grow a TEM solution to specific and evolving needs. 

Integrate technologies and applications
as your TEM program evolves.

Built to meet the advanced requirements and evolving needs of any size organization, Convergence’s TMP - Technology Expense Management Platform solution provides an integrated management platform for fixed voice, mobile voice and data and data communications services and IT & telecom assets and asset management of UCaaS, laaS, PaaS, storage, loT and other IT assets. TMP brings the best-of-breed third party and Convergence proprietary operational and analytic technologies together to tackle the toughest telecom management challenges.

Convergence’s TMP is accessible through the TEMPOR or TEMPOR Enterprise Portal and provides in the operational web based solutions to manage contracts, invoices, inventory, service orders and flexible operational reporting. Convergence’s proprietary TAP – Telecom Analytics Platform - also available as a standalone solution to MidMarket and Corporate customers - complements the operational platform with invoice integration technology and advanced Data Warehousing and Business Intelligence, providing Intelligent Analytics to drive TEM insight and performance.

TEMPOR and TEMPOR Enterprise provide extensive portal functions such as a secure enterprise portal environment, SharePoint Integration, dynamic web publishing, collaborative and social networking features and mashups and other productivity-enhancing functions that allow to customize the TEM work environment to the preferences of any size business to maximize productivity and savings.

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CIMPL Operational TEM Software

CIMPL’s TEM software suite delivers everything you need for technology contract negotiation, procurement, provisioning, inventory management, invoice processing, auditing, optimization, and operational reporting.

The Software suite includes:

  • Inventory Management - builds and maintains a current repository of all your fixed voice, mobile voice and data, and data communications assets and IT & telecom assets and asset management of UCaaS, laaS, PaaS, storage, loT and other IT assets.

  • Service Order Management - creates, validates, and tracks technology orders from request through approval and provisioning.

  • Financial Management - enables automated invoice processing, bill validation, cost allocation, and auditing.

  • Business Intelligence - delivers unparalleled visibility into and control over technology spend through packaged dashboards, reports, and drill-down analytics.

  • Convergence BillIntelligence – integrates, normalizes, maps, translates technology invoices from any supplier in any language or country and produces the SBO - Standard Bill Output, a standard technology or telecom invoice which easily integrates with CIMPL and/or Convergence’s TEMExpert Analytic and third party solutions.

Convergence Analytic TEM Software

TEMExpert: an operator-grade Business Intelligence solution providing high performance reports, OLAP analytics, ad-hoc query and analysis, statistical analysis and data mining, alerts and information broadcasting.

TEMAuditor Workbench: supports telecom analysts in invoice validation and optimization assignments prior to the deployment of a TEM solution and during recurring deep optimization processes.
TEMIntegrator: allows import and/or integration of electronic bills and prototyping for new electronic bills, prior to support in the BillIntelligence supported invoice library.
TEMValidator: allows validation of invoices against applicable rate plans, inventory and contracts.
TEMOptimizer: allows optimization of services within the applicable rate plans, inventory and current user profiles.
TEMSimulator: allows simulation of rate plans, including What-If analysis

Web based for easy access

Convergence TMP is a fully web based TEM solution allowing access from anywhere, anytime.

Scalable

Convergence TMP supports TEM initiatives for any size organization. MidMarket and Corporate TEM initiatives may rely on TEMPOR and access to the Convergence Analytic Platform to execute their TEM strategies, while Large and Global organizations rely on TEMPOR Enterprise, providing both operational and analytic TEM functions.

Holistic

TMP allows you to manage invoices, contracts, usage, cost allocation, provisioning, inventory, reporting and advanced analytics for fixed voice, mobile voice and data and data communications services from one platform, seamlessly integrated with the software you already use for other business functions.

Modular

TMP allows you to implement and grow your TEM solution according to your specific and evolving needs. Make your selection of the appropriate modules for your business and add new ones as the scope of your TEM initiative expands.

Integrated

TMP allows for easy integration with other technologies and applications. TMP provides in automation and synchronization of data exchange between telecom operator delivered data messages as well as with HR, Accounting and Asset Management software, eliminating duplicate data entry. Integrations include SAP, Oracle Financials, Microsoft and other applications.

Flexible deployment options

TMP gives you the flexibility to deploy the software in the way that works best for your organization, depending your size and preferences:

  • Cloud: your applications are running in the cloud with zero footprint access through a browser.
  • On-premise: you deploy and manage the solution on-site or Convergence manages it remotely.

  • On-demand: Convergence provides all the power of the solution in a hosted environment.

  • Hybrid: Asset database resides on-premise for security while other portions of the solution are hosted for convenience.

  • Migration: Flexibility to start hosted and migrate to on-premise over time to save long-term costs.

Offered as a cloud, hosted, software licensed, or outsourced solution; choose the method that best fits your IT environment. No matter which option you prefer, all three guarantee total visibility into your complete technology lifecycle to reduce costs and optimize TEM management processes.

Fully supported with in-sourced and outsourced services

TMP users can rely on Convergence’s portfolio of in-sourced and outsourced TEMCare managed services and TEM Solutions Professional Services to leverage experience from Europe’s most experienced TEM team of Technology TEM professionals to maximize their TEM savings and streamline their technology management processes.

Contact us to learn more about the Convergence TMP – Technology Management Platform or plan for a demo.


Convergence TEM Technology

TEMExpert Business Intelligence

With TEMExpert Business Intelligence you can track previous spend and usage, capture data from reports and analytics and perform accurate analysis of the health of your organization’s telecom environment. Predictive analytics allow your organization to anticipate, to execute trend analysis, and avoid unnecessary expenses. Dashboards with drill-down capabilities provide accurate executive information and deep analysis capabilities, while gauges and graphs support comprehensive, visual analysis for full spend insight and transparency..

BillIntelligence

Convergence BillIntelligence™ addresses the need for central processing of invoices coming from many countries and operators, in as many languages and a variety of formats. BillIntelligence™ captures billing data from EDI, XML, XLS, CSV, TXT and other electronic formats, processes the billing data, maps data down to the CDR level to a common format, provides in normalization, data transformation, data mapping and language translation and produces output to any database or any alternate file format.

TEMAuditor Workbench

Convergence has developed a dedicated audit application, TEMAuditor Workbench to automate the auditing processes and increase the efficiency of telecom auditors. TEMAuditor Workbench: supports telecom analysts in invoice validation and optimization assignments prior to the deployment of a TEM solution and during recurring deep validation and optimization processes. With TEMAuditor Workbench our experts dig deep in the history of your telecom records to uncover billing errors and determine savings opportunities.

XORD Custom Billing

The Convergence Advisory Services Consulting solution helps organizations to achieve substantial savings from Technology Expense Management solutions and processes. Convergence experts help your team to optimize expenses incurred from communications services, cloud infrastructure and subscription-based technology services. Sourcing is a key part of the service portfolio..

VENTURA Forecasting

Convergence XORD Billing Software provides Telecom Operators with an extraordinary billing solution for their extraordinary customers. Which allows you to provide them with extraordinary service with regards to their billing requirements. Integrating seamlessly with your existing systems, XORD allows you to deliver a personalized experience. XORD allows to work with personalized rate plans, so you can make an offer in tenders without being restrained by standard offerings. 

Cipher Optimization

User behavior from telecom service users changes faster than ever. And your extraordinary customers want timely advise for the optimization of their service plans as user behavior changes. Convergence CIPHER Service Plan Optimization Software allows you to do just that on an ongoing basis during the lifetime of your service agreements. This allows you to provide your extraordinary customers with a credible cost management service beyond their expectations.

ACIES Telco Analytics

Convergence ACIES Reporting and Analytics Software provides Telecom Operators with a state-of-the-art Business Intelligence solution for their most demanding customers. Not only can you provide your customers with a standard portfolio of metrics and insight, ACIES allows for fully customizable intelligence. With the help of Convergence or through self-service by the customer. Which addresses the requirements of large and profitable customers at every level.

TEMPOR Portal

TEMPOR is an enterprise web platform integrating Technology Expense Management and Telecom Expense Management solutions that deliver immediate results and long-term value. It provides centralised acces in the cloud to the operational and analytic applications that enable TEM. The core TEM applications provided through TEMPOR include Convergence BillIntelligence and TEMExpert as well as the third party software from CIMPL and other partner solutions.  



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