TEMPOR

The All-in-One Portal to TEM Analytic Solutions and more

Access all Technology Expense Management applications through one comprehensive portal.

The cockpit to easily access your
Technology Expense Management apps

The TEMPOR portal focuses on the needs for MidMarket and Corporate size organizations

The core TEM applications provided through TEMPOR include BillIntelligence and TEMExpert, which together are the core components of the Convergence TAP – Telecom Analytics Platform.

Convergence TAP – Telecom Analytics Platform provides a technology foundation that allows MidMarket and Corporate size organizations to minimize their voice, data, and wireless telecommunications expenses and  IT & telecom assets and asset management of UCaaS, laaS, PaaS, storage, loT and other IT assets while optimizing the management of their telecommunications and technology resources. Specifically, TAP delivers the ability to audit, analyze and optimize the technology environment across the entire organization providing users access to invoices, analytics, reports, alerts, dashboards and advanced Business Intelligence.

With all their daily tasks and responsibilities, TEM practitioners don't want to go through the pains of learning and adapting to another new solution, isolated from their other productivity software.

With the endless library of technologies that can live within an enterprise, it's hard to justify adding yet another product to the mix. That's why TEMPOR is committed to fitting seamlessly into any existing IT environment with a commitment to compatibility and reusability.

The TEMPOR Portal not only simplifies your Telecom Expense Management and Technology Expense Management work experience - it caters to your preferences and needs. Based on a ten-year history of technology innovation, the TEMPOR Portal offers a winning UI, multiple layers of personalization and desktop conventions that make for unbeatable ease of use and quick adoption.

The TEMPOR Portal looks and works exactly as you want and need it to with just a few clicks.

TEMPOR organizes your TEM environment.

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TEMPOR Content Management

The TEMPOR content management functions allow you to easily centralize all TEM related source data and TEM deliverables. Contracts, inventory, invoices, mashup access to your provider’s telecom management and procurement sites are easily accessible through one portal entry. TEM deliverables such as Reports, Analytics and Dashboards are easily accessible from TEMPOR.

TEMPOR Application Access

Easily access the Core TEM Applications of TEMPOR, including BillIntelligence and TEMExpert and optionally TEM Auditor, TEM Simulator, TEM Validator and TEM Integrator for advanced TEM users.

Make your selection of over 60 additional productivity enhancing out-of-the-box solutions that bring TEM related web publishing, content management, collaboration and social networking in an integrated TEM user experience.

Link to the TEMPOR Portal from your desktop. Just drag your files into familiar desktop folders and they are automatically uploaded to your portal.

Single Sign On Security

With TEMPOR, there is no need to maintain a password library for each application you use to manage your TEM environment. Aggregate and access your TEM content and applications in one place. TEMPOR can pull all of your different systems together and make them available by logging in just once via the secure SSO.

To ensure that the right people control the right information, portal administrators can assign individual users or groups of users different "roles" that grant varying levels of access and editing rights to specific communities, files, applications and tools. For example, a "Global Mobility Director" can view and edit all Mobile Telecom related documents but a "Mobile Management Assistant" can only view them.

TEM is getting social

TEMPOR users can be intuitively grouped into a hierarchy of "organizations" or cross-organizational "communities," providing flexibility and ease of administration.

For example, members of different geographies such as US, Asia and EMEA can be grouped into organizations, whereas disciplines such as ICT, Procurement, and finance that cross geographies can be created as communities. Each such group can also be given a separate mini portal with its own set of pages, content management system, shared calendar, and authorizations. A user can belong to multiple groups and easily navigate between them.

You can work and interact with people supporting your TEM initiative and environment such as your telecom provider’s delegates and technical contacts, Convergence telecom consultants and operations engineers, suppliers and customers.

Multi-language Support

nternational or multi-lingual organizations get support for 20+ languages and counting. Users can toggle between different language settings with just one click.

The TEMPOR Portal is provided in an outsourced service model and brings the highest level of automation to your Total Telecom Expense Management processes. Electronic messaging and information distribution of Dashboards, Reports, Analytics, Data and Web Service Integration, together with the collaboration functions bring an unseen level of efficiency to the telecom management activities, enabling real Active Telecom Management.

Contact us to learn more about TEMPOR – Telecom Expense Management Portal for MidMarket and Corporate size organizations.


Convergence TEM Technology

TEMExpert Business Intelligence

With TEMExpert Business Intelligence you can track previous spend and usage, capture data from reports and analytics and perform accurate analysis of the health of your organization’s telecom environment. Predictive analytics allow your organization to anticipate, to execute trend analysis, and avoid unnecessary expenses. Dashboards with drill-down capabilities provide accurate executive information and deep analysis capabilities, while gauges and graphs support comprehensive, visual analysis for full spend insight and transparency..

BillIntelligence

Convergence BillIntelligence™ addresses the need for central processing of invoices coming from many countries and operators, in as many languages and a variety of formats. BillIntelligence™ captures billing data from EDI, XML, XLS, CSV, TXT and other electronic formats, processes the billing data, maps data down to the CDR level to a common format, provides in normalization, data transformation, data mapping and language translation and produces output to any database or any alternate file format.

TEMAuditor Workbench

Convergence has developed a dedicated audit application, TEMAuditor Workbench to automate the auditing processes and increase the efficiency of telecom auditors. TEMAuditor Workbench: supports telecom analysts in invoice validation and optimization assignments prior to the deployment of a TEM solution and during recurring deep validation and optimization processes. With TEMAuditor Workbench our experts dig deep in the history of your telecom records to uncover billing errors and determine savings opportunities.

XORD Custom Billing

The Convergence Advisory Services Consulting solution helps organizations to achieve substantial savings from Technology Expense Management solutions and processes. Convergence experts help your team to optimize expenses incurred from communications services, cloud infrastructure and subscription-based technology services. Sourcing is a key part of the service portfolio..

VENTURA Forecasting

Convergence XORD Billing Software provides Telecom Operators with an extraordinary billing solution for their extraordinary customers. Which allows you to provide them with extraordinary service with regards to their billing requirements. Integrating seamlessly with your existing systems, XORD allows you to deliver a personalized experience. XORD allows to work with personalized rate plans, so you can make an offer in tenders without being restrained by standard offerings. 

Cipher Optimization

User behavior from telecom service users changes faster than ever. And your extraordinary customers want timely advise for the optimization of their service plans as user behavior changes. Convergence CIPHER Service Plan Optimization Software allows you to do just that on an ongoing basis during the lifetime of your service agreements. This allows you to provide your extraordinary customers with a credible cost management service beyond their expectations.

ACIES Telco Analytics

Convergence ACIES Reporting and Analytics Software provides Telecom Operators with a state-of-the-art Business Intelligence solution for their most demanding customers. Not only can you provide your customers with a standard portfolio of metrics and insight, ACIES allows for fully customizable intelligence. With the help of Convergence or through self-service by the customer. Which addresses the requirements of large and profitable customers at every level.

TEMPOR Portal

TEMPOR is an enterprise web platform integrating Technology Expense Management and Telecom Expense Management solutions that deliver immediate results and long-term value. It provides centralised acces in the cloud to the operational and analytic applications that enable TEM. The core TEM applications provided through TEMPOR include Convergence BillIntelligence and TEMExpert as well as the third party software from CIMPL and other partner solutions.  



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