Convergence Overview

Convergence provides Technology Expense Management and Telecom Expense Management solutions in a Cloud, hosted, on-premise, or hybrid setup and through managed services. Our solutions are technology-fuelled by Best-of-Breed Operational Solutions, Business Intelligence and Enterprise Portal solutions. Our single minded focus is to achieve client results in ITFM - IT Financial Management by applying advanced TEM solutions and services.

A growing company with a result-oriented focus.

Convergence was founded in 1993. From 2002 onwards the company focuses on realigning its customer's business strategy and ICT.

This concept is applied on reducing technology and telecom expenses and eliminating the hassles of technology and telecom administration for its clients. Convergence's vision and dedication to its clients have  made the company a leader in Technology Expense Management and Telecom Expense Management (TEM), optimization and cost reduction in Europe. This approach is extended with operational outsourcing of Technology and Telecom procurement and bill management services.

Convergence provides Technology Expense Management and Telecom Expense Management solutions in a Cloud, hosted, on-premise, or hybrid setup and through managed services. Our solutions are technology-fuelled by Best-of-Breed Operational Solutions, Business Intelligence and Enterprise Portal solutions.

Our seasoned technology and telecom experts combine deep domain expertise and an ITIL based services approach with best-of-breed advanced technology to deliver clients substantial savings, operational efficiencies and enhanced visibility to their mission critical technology and telecom infrastructure and services. Our technology enabled Business Process Outsourcing (BPO) solutions allow clients to outsource a non-core competency and are empowered with powerful business intelligence, bringing them transparency and uncovering the complexities of the technology and telecom landscape.

Convergence serves Global 2000 enterprises and government agencies and non-profit organizations worldwide as well as smaller locally operating organizations. We deliver TEM for any size organisation. We serve clients in all major industries including Healthcare, Government, Financial Services, Retail, Energy, Manufacturing, Media/Publishing, Technology, and Consulting. Small and medium sized organizations are served by local Convergence branches, agencies and affiliated partners.

Read more/less

The Environment

The time that companies acquired technology as "nice-to-have assets" or out of fear to miss out on the next technology-driven big opportunity is long gone. Companies today spend their tighter ICT budgets on operating and improving their existing systems and on newer technologies, considered as indispensable to accomplish their business strategies.

Companies acquire new technologies to tackle clear and present business problems such as the reduction in costs, increasing of sales and sales margins and improving of overall performance and profitability. At the same time such new technologies have to bring ROI (Return on Investment) quickly and need to have a reasonable TCO (Total Cost of Ownership); the technology adoption time needs to be short and has to reduce the stress on a tight workforce.

Strategically focused enterprises need to focus their valuable resources on core business functions and leverage the expertise of others by outsourcing non–core activities that will save time and money.

Convergence’s Solutions

Convergence offers its solutions Cloud, Hosted, On-Premise and Hybrid. Out-tasking and outsourced services based on proven methodologies, automated processes, intelligent technology, and experienced people to manage the complete range of technologies and services support these business goals. Solutions and service offerings are tailored to support each client’s own business needs, resulting in efficient implementation and customized management of the in-house, out-tasked or outsourced functions.

Technology Expense Management

The administrative process required to manage facility costs such as enterprise technology and telecom spend is time consuming and complex.

Selecting the right technology and telecom service providers, managing the contract bidding and negotiation process, validating bills to contracts to ensure accuracy, and reviewing many monthly invoices is hard to sustain by a stressed finance & administration and/or ICT department.

Convergence’s extensive knowledge of individual technology and telecom supplier’s behaviour, processes, idiosyncrasies, and billing practices, plus unrivalled expertise in telecommunications management, realizes double digit savings on its client’s technology and telecom bills. Using a solid Telecom Expense Management platform, advanced Analytic Applications and Telecom Asset Management Software, our customers now have full control over their Technology and Telecom Usage, Expenses and Infrastructure through outsourced, out-tasked or in-house managed processes.

Convergence combines intelligent analytic and management solutions with its seasoned team of experts to provide efficient and superior professional service. The solutions are provisioned through Convergence’s Expense Management Portal as Web applications, accessible through customized domains.

Convergence’s comprehensive lifecycle management approach to technology and telecom expense management outsourcing produces substantial cost savings and eliminates inefficiencies. Convergence handles each phase of the technology lifecycle: contract negotiation, order provisioning, telecom inventory management, invoice processing, telecom bill processing and audit, usage and rate optimization.

Executive Management Team

Joseph De Wilde, CEO 
Peter Cuppens, CTO

Headquarters

Convergence Analytics bvba
Stockholm Building
Leonardo Da Vincilaan 19 B6
B-1831 Brussels (Diegem)
Belgium
Tel: +32 (0)2 5349144



CONVERGENCE ANALYTICS

Brussels, Belgium
Belgrado, Serbia

AGENCIES

Paris, France
Dusseldorf, Germany
Amsterdam, The Netherlands
Lissabon, Portugal
Madrid, Spain

WE HELP


CIO - Financial Managers
CPO - Procurement Managers
CTO - Technology Managers
Mobile Managers
Network Managers
Accounts Payable Managers


TECHNOLOGY SERVICES


- Telecom Expense Management

  • Historic Audits
  • Contract Negotiations
  • Telecom Procurement

- Mobility Management

  • Bring your own device

- Cloud Management Services

  • Cloud Cost Optimization
  • Cloud Billing
  • Cloud Analytics


CUSTOMERS


Healthcare
Manufacturing
Media
Services
Case Studies

WORK WITH US


Careers
Partners

WHY CONVERGENCE


About Us
- Services
- Technology

CONTACT US


EMEA
Belgium:
Tel: +32 (0)2 534 911 44
GSM: +32 (0)475 23 43 04

CEE
Serbia:
Tel: +381 (0)11 441 45 00
GSM: +381 (0)62 475233

 


MAIL US

Send Us a Message


© 2019 Convergence Analytics, All Rights Reserved