TEM for Regional and Local Government

Centralized management of distributed acquisition of technology and telecom
services brings first class Technology Expense Management and Telecom Expense
Management to local and regional government, serving the common interest.

Managing distributed telecom assets and expenses serves the common interest

Government bodies such as Cities, Communities, Police, Civil Services, Fire Departments, community Hospitals, all have substantial technology and telecommunications infrastructure and an increasingly mobile workforce with pervasive and often critical communication needs.


Annual telecom budgets for technology and telecom services at local and regional governments are growing at the same or even a higher rate as in any other service industry.

As each service may be too small to support a standalone Technology Expense Management and Telecom Expense Management initiative, very few have already engaged in such a program, leaving them with excess expenses and unmanaged technology and telecom assets.

By decentralized purchasing they miss the opportunity of peer knowledge and experience and remain unaware of the benefits of best of class contracts negotiated by industry experts.

Local and Regional Government can benefit from Technology Expense Management and Telecom Expense Management as much as any other medium size organization, though need a specific approach to maximize their savings.

Typically, government applies public requests for proposals as the instrument of choice or imposed by law to achieve optimum contract terms and conditions.

This approach however has the adverse result of inflexibility, which means that it is hard if not impossible to benefit from ongoing optimization during the contract period, while some suppliers avoid the hassle of replying to RFP’s and the harsh contract terms that go with supplying public bodies.

Convergence has developed a word class methodology that substantially improves the financial benefits from RFP based contracting processes and allows at the same time for ongoing spend management.

Our method has been applied to universities, hospitals, cities and other local and regional public services with savings results that are at the same level of our commercial customers and allow for ongoing management and improvement of the technology and telecom budgets.

Our web-enabled TEM software allows centralized management of decentralized technology and telecom inventory and expenses with support from consultants who are familiar with the specific requirements of the government sector.

This frees up budget for the core services local and regional government stands for.

Contact us to learn more about our Technology Expense Management and Telecom Expense Management software and services for Local & Regional Government.
 

TEM for Government

Today, businesses employ an overwhelming array of technology and communications services. IT investments are increasingly replaced by cloud and pay-as-you-use services, whereas communication needs increase from traditional voice to more data and wireless services to VoIP.

As companies execute their digital transformation, these services are becoming mission critical for their business.

And they represent a major cost.

As the sheer volume of acquired services grows the risk for billing errors, unused or underused services and excess cost grows. For large enterprises, the leakage associated with technology and telecommunications services can translate into a loss of millions a year.

TEM for International Institutions

International Institutions like The European Union, The Commonwealth, WHO, NATO, World Bank, WTO and hundreds of others have a specific challenge of managing international technology resources and expenses. Managing the lifecycle of distributed technology assets and mobile telecom has traditionally been a difficult task with excess costs as a result.

TEM for National Government

Central government is in an enviable position for TEM initiatives aimed at providing Technology Expense Management and Telecom Expense Management services to -or in collaboration with- other federal government agencies using the leverage of technology and telecom volumes to optimize spend at a large scale.

TEM for Regional and Local Government

Government bodies such as Cities, Communities, Police, Civil Services, Fire Departments, community Hospitals, all have substantial technology and telecommunications infrastructure and an increasingly mobile workforce with pervasive and often critical communication needs. By decentralized purchasing they miss the opportunity of peer knowledge and experience and remain unaware of the benefits of best of class contracts negotiated by industry experts.


Technology Expense Management provides in solutions that increase visibility, improve management and streamline control of enterprise-wide costs for connectivity, mobility, hardware, software and cloud services.

In most organizations, finance, IT, and Telecom support teams simply do not have the time, resources or the necessary experience and tools to effectively manage monthly technology expenses on an ongoing basis.

"CIOs and other technology managers face turbulent times where both economic and accounting challenges will drive the need to control costs, either as part of a sustained cost-reduction effort or to act as responsible financial stewards for digitally-drive businesses."

TEM Market Analyst

Our Experience

Convergence Analytics has over 15 years of experience in Telecom Expense Management. We executed over 250 projects with over 100 customers and achived a 99% success rate.  From a strong IT background, we use proprietary and third party software to consistently provide efficiencies and savings with Managed Services and Professional Services. We are serving large national and global customers and work with US, South American and Asian partners to support their global customers with our international experience across EMEA countries.

Our Philosophy

We love to use technology to create value for our customers and bring simplicity where complexity reigns. We bring clarity, control, compliance, and cost savings across our customer’s global technology expenditures. We leverage decades of experience in Data Management and Business Intelligence to provide data integration and expense reporting and even shadow billing solutions to help our customers get a grip on technology expenses. But we go the extra mile and provide technology enabled solutions that produce actionable savings. In our Business Consulting solutions we often work on a contingency basis, which assures our customers of guaranteed exceptional ROI results from their TEM initiatives. Through best practices, spend visibility and automation, we keep the digital footprint under control and cost-effective.


Convergence Analytics Solutions

Telecom Expense Management (TEM)

Telecom Expense Management Solutions enable companies to better plan telecommunications spend, source optimum contracts, ensure that they buy services against those contracts. In addition Telecom Expense Management monitors user and vendor compliance, provide telecom bill audit and accuracy, and analyze overall spend for ongoing improvements.

Mobile Services Management (MMS/MDM)

We take care of your Mobile Services Management. Our services dramatically reduce the amount of time your organization spends managing mobile services and devices. In addition to lowering your mobile expenses this service also lowers your operational expenses in managing the mobility lifecycle from sourcing to procurrement to device management to helpdesk.

TEM Audit & Recovery

Identify and recover billing errors and overcharges for your technology and telecom services as well as unnecessary services and excess rates. The scope of an audit engagement depends upon customer requirements. At a minimum, it consists of a detailed validation through shadow billing of both fixed and mobile services, equipment charges, taxes and surcharges.

TEM Strategic Advisory Services

The Convergence Advisory Services Consulting solution helps organizations to achieve substantial savings from Technology Expense Management solutions and processes. Convergence experts help your team to optimize expenses incurred from communications services, cloud infrastructure and subscription-based technology services. Sourcing is a key part of the service portfolio..

Cloud Management (CEM)

Cloud Expense Management has become the next frontier in managing Technology Expenses. Shadow IT and decentralized, self-service cloud services easuliy get out of control. Teams are setting up their own cloud services, bypassing the IT department and  organizational budget controls, while putting sensitive data at risk of breach, causing compliance risks and already lead to huge cost inefficiencies in most organisations.

IT Asset & Cost Management

Organizations are under pressure to keep track of actual IT costs and the business value of IT investments. Visibility into the cost of services is challenging and control difficult as financial data is scattered across the organization. IT Asset and Cost Management keeps track of the financial costs. It provides insight into what is being spent, and where and why costs are being incurred through analytics and reporting. 

Internet of Things (IoT)

IoT represents a new challenge in Technology Expense Management. It helps in process optimization, better production planning and control, supply chain restructuring, efficient asset utilization, product quality improvement, faster service delivery and customer service satisfaction. While it brings cost efficiencies, organizations need to track these costs and their impact through integration in TEM programs.

Application Development

Convergence offers a comprehensive portfolio of resources for development. Whether you want to augment your in house IT staff with experienced developers, assign a development project or outsource to our outsourcing service in SouthEastern Europe, we provide a solution. Our experts will work with you to gather requirements and help to plan, design, develop and implement a custom application that fits your needs. 


Find out how Convergence Analytics solutions can help you

Learn how Convergence Analytics can help you in your Technology Expense Management journey and start saving.

Get in touch now.



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