A new base for your enterprise

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Headline

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TEM Solutions

Telecom Expense Management is a journey, not a destination. Over the lifetime of a TEM initiative, organizations may want to have the choice to a full business process outsourcing, a managed service or an on premise solution with outsourced or in-sourced help from Convergence. Facing this real life reality our services are tailored to fit all customer needs during a TEM journey.
Convergence offers a comprehensive set of software-powered Telecom Expense Management (TEM) professional services called TEMSolutions. Delivered by domain experts leveraging Convergence’s TEM software, the suite of professional and managed services is available individually or bundled together.
This combination of services and software provides corporations, not for profit and government organizations visibility into and control over their telecom spending, and can significantly reduce expenses by quickly addressing specific “pain points” within the telecom environment.
Convergence’s TEMSolutions bridge the gap between traditional outsourcing and TEM software.
Companies previously had to choose between TEM software and a traditional managed service route, but TEMSolutions offer the best of both worlds. 

TEM Infrastructure Solutions

TEM Infrastructure Services provide your organization with expert ICT services to, plan, deploy and operate an on-premise, hosted or hybrid installation of your TEM application. All services are method based following ITIL guidelines and assure best practice consulting and the input of experienced consulting resources. Knowledge and experience transfer empower the customer to get the most out of his TEM infrastructure investment.

Telecom Expense Optimization

Expense Optimization services include historical audits, contract optimization and negotiation, benchmarking services, inventory building, validation services, data network optimization, service optimization, infrastructure optimization, maintenance expense optimization. These are high impact services with a high ROI – Return of Investment of 500 % and more. Expense Optimization Services are typically provided on a contingency basis.

TEM Business Process Solutions

Business Process Optimization services encompass those services that help organizations develop and implement best practices with regard to the management of their telecom environment. Customers can also out-task some or all of their telecom environment management tasks to Convergence, relying on our Business Process Out-tasking Services, assuring tasks are executed on time by experienced TEM staff.

Who benefits from TEM

Telecom expense management is not just for the telecom managers and the IT department anymore. For the CFO, the costs associated with  communications are just as important. The CPO and his procurement department are concerned that telecom orders are ordered under existing agreements. The CIO is concerned about how information is securely processed. HR managers want to see the telecom policy properly implemented and respected. And the Legal department wants a say in the new agreements.


Increase your
productivity with Horizon

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Patrick Russel, Designer

What we do

Our main focus

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Mobile First

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Unique Design

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Well Coded

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CONVERGENCE ANALYTICS

Brussels, Belgium
Belgrado, Serbia

AGENCIES

Paris, France
Dusseldorf, Germany
Amsterdam, The Netherlands
Lissabon, Portugal
Madrid, Spain

WE HELP


CIO - Financial Managers
CPO - Procurement Managers
CTO - Technology Managers
Mobile Managers
Network Managers
Accounts Payable Managers


TECHNOLOGY SERVICES


- Telecom Expense Management

  • Historic Audits
  • Contract Negotiations
  • Telecom Procurement

- Mobility Management

  • Bring your own device

- Cloud Management Services

  • Cloud Cost Optimization
  • Cloud Billing
  • Cloud Analytics


CUSTOMERS


Healthcare
Manufacturing
Media
Services
Case Studies

WORK WITH US


Careers
Partners

WHY CONVERGENCE


About Us
- Services
- Technology

CONTACT US


EMEA
Belgium:
Tel: +32 (0)2 534 911 44
GSM: +32 (0)475 23 43 04

CEE
Serbia:
Tel: +381 (0)11 441 45 00
GSM: +381 (0)62 475233

 


MAIL US

Send Us a Message


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