Convergence is a solutions company and expert in Technology Expense Management and Telecom Expense Management, both practices of the IT Financial Management Cloud (ITFM Cloud) delivering hard savings.
Through the combination of the TEM Concept (Process), world class TEM technology (Tools) and TEM specialist (People) experience, Convergence typically achieves 20% to over 40% of expense reductions from full lifecycle TEM initiatives for its customers, most often without changing suppliers.
Convergence’s TEM solutions address the full technology and telecom service life cycle. Solutions include, but are not limited to: invoice processing, ordering and provisioning management, inventory management, cloud management, IT management, mobile device management, call accounting, auditing, usage reporting, cost centre allocations, spend analysis, process analysis, benchmark studies, requirement analysis, sourcing, contract negotiating, contract compliance, rate plan optimization, technology and architecture optimization and supplier performance measurement.
Convergence’s technology solutions enable organizations to gain visibility into, and control over their legacy, on-premise and cloud-based spending, including owned and third-party IT, hardware, software and services, Public, Private and Hybrid Cloud, Fixed Voice, VoIP, SIP, Conferencing, UCC - Unified Communications and Collaboration, Mobile Voice and Mobile Data, and Data Network Communications spend and are multi-company, multilingual, multi-currency, multi-operator, and multi-country, hence supporting the requirements of international organizations.
Technology solutions are delivered as a managed service (SaaS), on premise or in a hybrid setup, either directly to Global 2000 companies or through our growing network of independent TEM outsourcing partners.
Our technology combines US sourced TEM software from CIMPL Software, enhanced with Convergence’s localization and proprietary BillIntelligence invoice processing and TEMExpert Business Intelligence software, fulfilling the specific requirements for EMEA and international markets.
Results we enable from the TEMPOR collaborative portal delivered Technology Service Lifecycle Management (TSLM) software are supported by Convergence’s TEMCare Managed Services and TEMSolutions Professional Services that come with a no-nonsense 500% ROI guarantee, assuring high profitability to our customers for any project we execute.