Technology Expense Management fullfills the need of organizations to to better manage their ICT assets and services. TEM provides visibility into the Technology inventory and associated costs, eliminates inefficiencies and produces cost savings and avoidance. By centralizing information about traditional telecom networks, mobility programs, IoT, and internal IT infrastructure, Technology Expense Management solutions provide intelligence at any level of the organization.
Recent economic trends are forcing enterprises to re-examine their top expenses, to reduce overhead and to increase corporate profitability, and one of the ways they're coping is via technology and telecom expense management (TEM). Enterprises are seeking more than just one-off audits of supplier bills. Instead, they want to develop a long-term plan to track services and close leakage loopholes.
The government and military organizations need do more with less and are more demanding when it comes to manage their technology and telecom budgets. Government Agencies and other Government Organizations need Technology Expense Management to provide increased vendor accountability.
The web based nature of Technology and Telecom Expense Management software now allows nonprofit organizations to introduce a centralized management instrument, establish a global policy, get global visibility on expenses, allow individuals and distributed branches to manage their technology and telecom assets through a self service portal and more.
Telecom operators, Systems Integrators and Telecom Resellers can all benefit from Convergence’s TEM solutions and services and improve their customer service capabilities. In direct and outsourcing agreements through the growing customer demand of technology and telecom and associated expense management services, the supplier inherits the TEM challenges to manage the technology and telecom contracts from its customer’s and third party services suppliers.
Let Convergence take responsibility for your enterprise Technology Expense Management and Telecom Expense Management programs. We deliver cost reductions, efficiency and time savings, and visibility and control.
"Convergence operates as an extension of our IT and Procurement team and has become indispensable to centrally manage our telecom contracts and costs."
Convergence’s vision is to provide clients with technology-driven professional solutions and expertise that allows them to more effectively acquire, control, understand, and manage technology and telecom assets and services and their associated costs. This include IT assets, Cloud services, fixed voice, mobile voice and data and data communications services. We are part of a worldwide network of independent TEM outsourcers utilizing proprietary and leading third party telecom expense management software.
TEM Managed Services and Business Process Outsourcing avoid the learning curve of an internal TEM solution, include ready access to subject-matter experts and bring sustainable process efficiencies and overall communication cost reduction for any size organization. The collaborative nature of TEM Managed Services and BPO allow leveraging the strengths of internal and external resources, maximize efficiencies and minimize expenses.
Convergence offers a comprehensive set of software-powered Technology Expense Management and Telecom Expense Management professional services called TEMSolutions. Delivered by domain experts leveraging Convergence’s TEM software, the suite of professional and managed services is available individually or bundled together. TEMSolutions range from TEMAudits to Contract Negotiations/RFPs to Strategic advice on technology.
Convergence offers a comprehensive portfolio of resources for development. Whether you want to augment your in house IT staff with experienced developers, assign a development project or outsource to our outsourcing service in SouthEastern Europe, we provide a solution. Our experts will work with you to gather requirements and help to plan, design, develop and implement a custom application that fits your needs.