Dispute Management
Automate the Process to Recover Due Credits
Eliminate Late Payment Fees and Collect Credits Faster
Billing errors are unavoidable, as are the resulting disputes with vendors. Cimpl can help you recover all due credits, as well as automate this process. Cimpl tracks tickets until they are resolved directly in the platform, and users can easily flag discrepancies when reviewing their individual monthly statements. If users identify an inconsistency in their billing, they select the Dispute feature, add a comment explaining the discrepancy and submit it to the administrator for action. This process helps uncover billing inconsistencies, eliminates late payment fees and collect credits faster.
Disputed charges are then handled by our team via the reports included in Cimpl, and tracked through to resolution and reception of the credits. Credits are tracked via the order reconciliation process.
Why Choose Cimpl?
Cimpl is leading the Enterprise Digital Footprint revolution by equiping enterprises with the platform they need to manage the cost and usage from their telecom, IT, IoT and cloud inventory. Here is what some of our clients have to say about using our platform and services.
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