At-a-glance dashboards for company-wide telecom and technology cost visibility.

The Dashboard module allows for employees, managers, MACDs and administrators to take back control of their telecom and technology costs. With graphically demonstrated data, dashboards make understanding and viewing data easier than ever. Combined with Cimpl’s role-based access, everyone in the company can be aware of their unique Employee Digital Trail, and act on it accordingly. Some key features of dashboards and role-  based access include:

• At-a-glance visual representation of data.
• Easily compare spending trends.
• Keep track of ROI generated by initiatives in the platform.
• Detect over-usage, cost spikes, and other irregularities.
• Employees can view their own assets and costs.

Cimpl automates your work orders, workflows and approval processes.

Cimpl’s automation capabilities will enable your service desk to focus on critical requests, rather than manual processes.  By empowering employees to initiate telecom and wireless requests at the end-user level, and then automating the associated workflows, human errors are virtually eliminated and the procure-to-pay process is accelerated. So how does this process work?

• Automated workflows and approval processes for requests are triggered for new orders, changes to existing services, and transfers of services to other employees or departments.
• Remove the need to monitor email threads to confirm if a request has been approved.
• The service desk is no longer a bottle neck for employee requests, and processing is now automated through Cimpl.
• Our customers have automated over 68% of their managed mobility activities, freeing up IT resources, and reducing human error.
• Cimpl tracks all time savings that are harnessed through workflow automation, giving you a clear picture of your ROI and time regained.

See the ROI, Cimpl keeps track of the money and time you've saved.

 “If you can’t measure it, you can’t change it,” is a famous saying from Peter Drucker. You have the data you need, but you may not be harvesting it fully. Cimpl empowers you to properly view your data, understand it, and then take appropriate action. All your critical information, from multiple sources, is available in a single platform. The Cimpl Dashboard displays information across all sources and vendors, with easily-configurable reports to give you even more visibility. With the required business intelligence and reports at your fingertips, you can take action to:

• Reduce the number of Zero usage services, including mobile, fixed voice and data, and IT assets.
• Easily compare spending trends.
• Detect over usage, cost spikes and inventory irregularities.
• Verify and challenge suspicious-looking charges.
• Keep track of the cost cutting and automation initiatives.
• Demonstrate the value of Cimpl with our Monthly Executive Report.
• Keep track of the ROI generated from the activities and initiatives in Cimpl.

Cimpl tracks the identification of discrepancies until they are resolved.

Disputing charges on invoices is unavoidable and time-consuming, but luckily this can be automated. With Cimpl, you are able to track tickets until they are resolved, directly within the platform. Employees can also easily flag the discrepancies when reviewing their individual monthly statements. If an employee identifies an inconsistency in their billing, they simply select the Contest feature, add a comment explaining the discrepancy, and submit it to the administrator for action. This helps uncover billing errors, eliminates late payment fees, and collects credits.

Cimpl creates a detailed cost and savings breakdown – every month 

The Monthly Executive Report is designed to provide decision-makers with monthly highlights on savings – both actual and potential. It offers an extensive compilation of graphics and reports with expert recommendations based on an analysis of the cost and usage. The report has five major sections with many sub-reports that give an exhaustive breakdown of the monthly data.

It includes:

• Inventory and cost summary
• Identified inventory and cost anomalies
• Top 20 services and costs
• Current and potential savings
• Account overview